Q: What's PickYourShoes.HK's Shipping Method ? How Much is the Shipping Fees?
A: PickYourShoes.HK usually deliver the goods by Air Expressage,We offer door to door services, The goods will be delivered to your designed address (house) directly.
The shipping will be totally free when you buy 3 or more items in our store for zone 1 countries(Only customers from: US, CA, CT, KR, JP, MN, HK, MO, MY, SG, TH, VN, KH, GB, FR, DE, ES, IE, AU, NZ, NO, CH, JP, TR, GR, PH).
We Will charge $30 handle fees per order to zone 2 countries (Only customers from: NL,AT,BE,DK,RU,FI,LU,PT,SE).
We Will charge $50 handle fees per order to zone 3 countries(Only customers from: AE, EG, ET, EE, AO, PK, BR, BY, BG, IS, PR, PL, BO, TP, TG, EC, ER, GM, CG, Co, CR, GD, CU, HN, GH, CZ, RO, MG, MV, MA, MX, ZA, YU, SK, SI, HU, SY, IR, CL, NG).
You don't have to pay any extra fees or local tax. ..(please make sure your phone# is workable or the goods would be sent back to us if the shipping company can not find your address).
We only deliver the goods to your confirmed address. If you need deliver to an alternative address, please inform us to update your shipping information. We do accept alternate shipping address if you want to send to APO, FPO or military bases (Military addresses). Additional shipping fees will be requested if you require your orders shipped by other methods or multi addresses.
Q: What's PickYourShoes.HK's Return Policy ?
A: PickYourShoes.HK have a 100% satisfaction guarantee. If you are not satisfied the quality with our products within 3 days of receipt you can send it back to us for full refund (reduce shipping fees )* Notice: All the sizes are normally under US Standard.We do not respond for the problem like tighter or bigger. So pls make sure which size you want before you placing order.
We will gladly accept return in brand new condition. All products purchased from PickYourShoes.HK can only be returned in brand new condition with original box and all applicable accessories (ex. retro card, original pamphlet, etc..) We cannot take back any worn or used products.
Additional shipping fee will be requested for exchange or return.
Q: When will PickYourShoes.HK Deliver the Orders ?
A: PickYourShoes.HK assure high quality, fast delivery and good serives,the goods will be sent out within 24-48hours after the payment cleared.If your orders just have not stock or sold out,we will inform you immediately ,so you will have enough time to make change or issue for refunding. We can also keep your money until the stock updated or until your next orders if you requested.
Normal order cut-off time is 11:59PM Eastern Standard Time) every day to process on the next business day, and send out on the following business day. Occasional delay in processing time or Cancellation of order may occur when an item purchased is on back order or out of stock.
Q: How to Track My Order?
A: As soon as we send out the goods, we will update the tracking # in our store and email you. We can track the packets online on following websites in 1 or 2 business days.
www.usps.com within United States
www.canadapost.ca Within Canada
www.ems.com.cn Worldwide
*We are not responsible for delivery delays due to weather, insufficient address info, holidays, or carrier complications.
